Monthly Archives: January 2022

Josiah Wedgwood – The Manager and Entrepreneur

Most of us have our favorites; be they sporting heroes, politicians, film stars, chefs, and so on. It’s as if our selection of a particular person reflects positively on us-our perspicuity, insightfulness, and plain good taste. In the world of management, for example, we’ve had our flavors-of-the-moment. At one stage it was ‘the celebrity CEO’ (until we realized that they, too, were fallible). We even tried to uncover leadership lessons from figures as diverse as Chief Sitting Bull, Attila the Hun, ‘Stormin’ Norman What’sHisName, and Winnie the Pooh.Amid all this exploration it is inevitable that some people deserving of recognition and their moments in the sun go unnoticed. One such person is Josiah Wedgwood (1730-1795)-master potter, founder of the Wedgwood Company, and grandfather of Charles Darwin.Wedgwood employed work practices and introduced innovations hundred years before they became accepted parts of everyday organizational life. And in the process, he grew his 20-pound inheritance into 500,000 pounds.Here are 10 of Wedgwood’s qualities that have contributed to management as it now practiced. [1] He embraced change
The Industrial Revolution brought with it enormous social, industrial, and economic changes. In the early 18th Century, pottery had been functional, mainly crude vessels for storing and carrying. The pottery industry was dirty and squalid, and its people and work practices coarse and primitive: the industry was ripe for change. Wedgwood embraced many of the changes influencing the ways that his products were made and sold: craftsmanship, designs, processes, and innovation flourished.The size and sophistication of the market developed throughout the 18th Century. Industrial wages were paid creating increased sources of wealth and disposable incomes. Stylish table accessories were in huge demand in the burgeoning industrial cities and increasingly wealthy colonies. The imbibing of tea and coffee joined the traditional pastime of beer drinking as a national characteristic.The Industrial Revolution brought with it the opportunity for the pottery industry to replace traditional water-driven mills and windmills with coal-fired steam engines. In 1782 Wedgwood bought one of James Watt’s steam engines. The rest of the industry was quick to follow his lead.Wedgwood moved in liberal reformer society, too. He applied the principles of the division of labor espoused by his contemporary Adam Smith. He was an avid reader of Paine and Rousseau. He supported the American War of Independence and was an ardent member of the Anti-Slavery Committee. He built and maintained productive relationships
Today, Wedgwood would be described as a ‘Renaissance Man’. He was a master networker and collaborator. He valued and nurtured friendships and personal connections, many of whom possessed quite diverse interests. For example, he collaborated with leaders in the Arts and Scientific communities towards even better designs for his products. His friend and business partner, Thomas Bentley, expertly read social trends that enabled Wedgwood to produce fine things that were in demand. The marketplace was amazed at how Wedgwood was able to read and respond to social trends that ultimately resulted in increased sales.

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His collaborating with leaders in their fields at the time, enabled Wedgwood to replace (with confidence) the drab, coarse, and everyday with a huge range of beautiful and affordable products. He worked also with fellow Staffordshire potters to solve common technical problems. In 1775, for example, he initiated what was probably the world’s first collaborative industrial research project. He practiced MBWA
The term Management-By-Walking-Around (MBWA), borrowed from Hewlett-Packard and enshrined by Tom Peters and Bob Watermanin in the first business bestseller In Search of Excellence , was practiced by Josiah Wedgwood almost two hundred years earlier. Wedgwood believed in and practiced being visible to his workers-mentoring and coaching rather than ‘snoopervising’. His practice of MBWA enabled him to produce a highly detailed ‘Potters Instructions’ developed from over the 30 years of his on-the-job experiences.An initial drawback was a weakened knee-a leftover of childhood smallpox. When the knee began to hamper his ability to walk around the factory, Wedgwood decided to have his leg amputated. With that inconvenience dealt with, he strapped on a wooden leg and continued his practice of MBWA. He insisted on WH&S
Wedgwood was conscious of health and safety, especially to the ever-present dangers of lead poisoning. He insisted on proper cleaning methods, work attire, and washing facilities. Substance abuse was not tolerated. He instituted a complete ban on drinking alcohol. Punctuality was demanded. Constant attendance was encouraged. Fixed hours and a primitive check-in system were introduced. Wedgwood was scrupulous about cleanliness and avoiding waste. Workers were heavily fined for leaving scraps of material around. He led by example
Wedgwood began work as a potter aged 11 (his father died when Josiah was 9 leaving him the youngest of 13 children). He knew all of the ‘tricks-of-the-trade’. His ‘Potters Instructions’ covered detailed explanations of every process to be undertaken and every trick used by the workforce to cut corners.Wedgwood was hard working, driven, demanding, intellectually curious questioning established practices, and always on the lookout for better ways of dong things. He was highly ambitious and fastidious about quality doing everything exceptionally well. And he expected the same from his workers.Wedgwood’s persistence is legendary. His favorite motto was ‘everything yields to experiment’. Even though Edison’s efforts in perfecting the light bulb is familiar to most people (although the number of failed attempts is open to conjecture), Wedgwood’s persistence almost one hundred years earlier in producing Jasper have gone largely unrecognized. After more than 5,000 recorded experiments, Wedgwood (1775) produced Jasper, a product described as one of the most significant innovations since the Chinese invention of porcelain nearly 1,000 years earlier. He pioneered productive work practices
When Wedgwood founded his main factory (Etruria), he set out to industrialize what was a peasant industry. He applied the principles of the Adam Smith’s division of labor by involving specialists concentrated on one specific element of the production process resulting in enhanced efficiency. Training and skill development were important features of this process. In 1790, nearly one-quarter of his workforce were apprentices, many of them female.The factory system at the time had no tradition of foremen, clerks, or managers to exert discipline. In a precursor to what was to become Scientific Management in the early 20th Century, he produced highly detailed ‘Potters Instructions’ based on the regulations and rules he had developed over the 30 years of his experiences.. They covered detailed explanations of every process to be undertaken, every trick used by the workforce to cut corners, and instructions on how to reward high performers and reprimand poor ones.Through their flexibility, the Wedgwood factories were able to produce short runs of highly varied goods, quickly changing color, fashion, style, and price as the market dictated. His production system minimized proprietary risk, reduced fixed costs, and maximized input from skilled labor. He was fastidious about quality
Wedgwood was a visionary: he wanted to leave the world a better place as a result of his contributions. One of his boasts was that he ‘made artists out of mere men’. To that end (and others, of course), he was famously intolerant of poor quality. He would prowl the factory smashing substandard pots and writing in chalk on offending workbenches, ‘this will not do for Josiah Wedgwood’. Workers were fined for breaches of his demand for quality.He was, however, committed to training his workers and providing them with the best quality raw materials. He supported an apprenticeship system, he invested in education, health, diet, and housing of his employees. In what today would be called ‘global sourcing’, he purchased clay from America in a deal struck with the Cherokee nation, from Canton in China, and from Sydney Cove through his contact with Joseph Banks. He used marketing to create demand and increase sales
Wedgwood provided the pièce de résistance of marketing to a world where ‘take-it-or-leave-it’ was the operative. He opened new showrooms in London and allowed customers’ comments to inform design and production. He introduced self-service, catalogue-selling, pattern books, free carriage of goods, money-back guarantees, regular sales, all aiming in Wedgwood’s words ‘to amuse, and divert, and please, and astonish, and even to ravish the ladies’.

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He assiduously sought patronage from aristocrats and politicians and exploited their orders as testimonials are used today. When Queen Charlotte, wife of George III, ordered a tea service in 1776, he trumpeted the royal endorsement on his letterhead, in his showroom, and in his advertising. Calling his cream colored line, ‘Queen’s Ware’, he excited the aspirations of its users. For the privilege, he charged premium prices, compared to those of his competitors, for those wishing to eat off plates fit for a Queen. On another occasion, he made a 932-piece service for Catherine the Great, Empress of Russia. People (including royalty) cued outside his London store to see the sensation. He chose open innovation over intellectual property
Wedgwood was inspired by the work of others and, to that end, he was flattered by others copying his work. He was less concerned about maintaining intellectual capital that he was about contributing to the development and enhancement of relationships, as this example illustrates.One of the perennial challenges of making ceramics was measuring high temperatures in kilns in order to control the production process. Wedgwood invented a pyrometer, or thermometer, that recorded these temperatures. In true Wedgwood fashion, he did not try to retain the technology for himself. He also provided fellow scientists with specially designed experimental apparatus. He was the master of logistics and infrastructure
No stone was left unturned by Wedgwood in his pursuit of excellence in product and sales. He devoted enormous amounts of time and money to improving communications and transportation, especially with the ports that brought him raw materials and provided his routes to market. He promoted the development of turnpike roads and was treasurer of the construction of the Grand Trunk Canal, an extraordinary engineering feat 93 miles long, linking Staffordshire with the ports of Liverpool in the West and Hull in the East. It is estimated that following the completion of the canal, freight rates reduced by ninety percent.1. Ockham’s Razor, Radio National, Australia: ‘An innovator for the ages’, 14 December 2008, presented by Professor Mark Dodgson, Director of the Technology and Innovation Management Centre at the University of Queensland, Australia.

5 Uses For Marketing

Bringing New Patients to Your Practice In the twenty first century, our healthcare system is tremendously important. The truth is that people rely on hospitals to keep them healthy. At the same time, though, the medical industry can be very competitive. This means that it’s very difficult for you to own and operate your own practice. If you want to succeed, you need to think about how you bring in patients. To get started, you’ll want to look at your advertising plan. Marketing gives you a quick and easy way to reach new customers. It’s worth stating, of course, that advertising can be truly difficult. If you don’t have any experience, it will be difficult for you to really connect with your audience. Fortunately, there is a way to improve the situation. A talented medical marketing agency can help you bring new patients to your practice. As you are no doubt aware, however, every medical marketing team is unique in some sense. Before you hire a marketing team, look into their background. Get started by considering experience. A good marketing agency should have the skill and acumen needed to help you reach your patients.
A 10-Point Plan for Services (Without Being Overwhelmed)
It should be stated that medical marketing is both a science and and an art. This means that you will need to use some creativity if you want to reach your customers. This is especially valuable for SEO. Remember that search engine optimization is a vital part of online marketing. People use search engines on a daily basis. You’ll experience an increase in traffic if you can get a search engine to link to your site. As you craft your SEO strategy, remember that keywords are very relevant. When people talk about keywords, they’re talking about the phrases that are entered into search engines. If your keywords are too general, you’ll face too much competition. If the keywords are too specific, though, the market will not be big enough. It may be necessary to use a guess and check strategy. Talk to your medical marketing agency if any of this is unclear to you.
What You Should Know About Services This Year
You’ll want to think about the value of engagement when you’re creating your medical marketing plan. Keep in mind that in today’s world, patients are more discriminating than ever before. If you want to attract people to your company, you need to find a way to stand out from the crowd. This may seem strange, but it isn’t usually a good idea to sell people on your services. A much better approach is to provide relevant information. Get in touch with your medical marketing agency if you have any questions about your company’s advertising plan.

Care Home Versus In Home Care Study City

If you have arrived at the stage in your life and you are feeling that you are not managing well on your own at your home but you are scared of letting unknown persons into your home for health and home care or are concerned about everlastingly moving into a home care, think the question to understand before making any decision.

You have to decide which steps you should take when selecting home care options for spouses, family members, or even yourself can be a tough job, specifically when you are making a big decision. Keep in mind that you can discuss this matter with your family members and definitely it will help but they also don’t know about the assistance that is available. So, here we are going to discuss some considerable points that can help you in making a big decision for you:

Advantages of Home Care
Home care facility can be beneficial for seniors as it offers them to stay at home, and offer freedom too.

– A flexible care strategy may be offered which is crafted to senior’s needs. This allows seniors’ the chance to be continuing follow things that they enjoy. For instance if senior enjoys walking, then it is also possible to be arranged according to the seniors’ plan, or care workers will also help them in maintaining these activities continue.

– When you opt in home care Studio City facility the you will also avail various benefit one of them is that your admission to hospital can be prevented and in some extent of point the readmission rates will also reduced, this is happened just because of seniors are taking the facility of in Home Care Studio City.

– In further, the infection threat will also be reduced, because senior doesn’t in an atmosphere where sick people are present that means the possibility of becoming sick themselves is reduced.

– Home care facility also offers support for senior’s family members, as the stress of caring the senior will be reduced.

Advantages of Care Homes

– It provides seniors with the facility of social interaction, as social activities are frequently arranged for seniors to participate in if they want to. This is facility is worth in preventing loneliness. Care Homes also offer 24hrs care for people, which means that they offer relevant support they require.

– Seniors’ moving into these Care Homes is also reduced the stress on a family, as they will have not any responsibility left for their seniors that means they simply present there for moral support.

– It all depends upon the type of care center that individuals require it may be more helpful for seniors to receive a good care inside a Care Home atmosphere because it can reduce the expenses for them somewhat in case when they need a lot of support, in that case Home Care centers have been found cheaper and tailored.

However, there are little disadvantages to both of them as Home Care and in Care Home Studio City, so choose wisely.

Supervisors become Performance Managers

How does your association plan administrators to oversee representative execution?

What instruments does your association give to influence execution administration to some portion of a boss’ every day schedule?

What amount of accentuation does your association put on execution administration?

In the event that you could rapidly and effortlessly answer these inquiries, it’s feasible that you have influenced a need of helping administrators to comprehend and grasp the significance of being execution directors. On the off chance that you needed to mull over your answers or if your answers were promptly on the negative side, it’s presumable that the everyday administration of representative execution has not been made a need in your association.

Execution administration, the way toward giving guidance, criticism, and acknowledgment to representatives, adds to working environment culture. It characterizes what is critical to representatives and conveys everyday desires. In any case, numerous associations, open and private segment alike, have turned out to be diverted by the emergency of the day and disregard this vital administrative capacity.

At the point when the administration of worker execution isn’t a need, managers are probably going to see decreased levels of representative engagement and responsibility. A current report by Watson Wyatt, 2005/2006 Communications ROI Study, found that unmistakable correspondence prompts more noteworthy levels of engagement and more elevated amounts of maintenance. The examination found that most associations anticipate that directors will go up against a more prominent offer of the correspondence duties, however couple of associations are giving the apparatuses that administrators need to convey all the more adequately with workers. This examination, and presumably your own understanding, drives us to the conclusion that bosses require help in dealing with the execution of their workers. Supervisory preparing and improvement programs assume a basic part in helping chiefs move toward becoming execution directors. The motivation behind this article is to give five devices that will lead directors to end up better administrators of representative execution.

Apparatus #1: Help administrators see the repetitive, consistent nature of execution administration, utilizing the execution administration cycle.

In numerous associations, execution administration is considered once every year- – at execution assessment time. We know it shouldn’t be an once per year movement albeit numerous Human Resources offices cultivate that approach. The execution administration cycle, showed beneath, is a sound model to impart the patterned, on-going nature of overseeing worker execution.

On the off chance that messages about representative execution administration are issued just once per year, the outcome will probably be astounded, irate workers or potentially neglected desires. On the off chance that the Human Resources office “talks up” execution administration all the time by reminding managers to address execution concerns promptly, keep up entire and successive documentation, and have general, casual discussions with workers about execution, these imperative exercises will remain a state of center for everybody. In the event that the point is raised just once per year, workers will just spotlight on it once every year.